Shipping facilities can be a great competitive advantage for your business. It is an easy to go stuff for bigger companies due to the volume, but the same economy can be achieved by small businesses too. As the owner of a small business you need to plan smarter. It would be interesting to start with a small guide like small businesses shipping services. According to www.statista.com/topics/1367/container-shipping/ better the shipping management, more are the chances of customer retention for you. No matter what kind of business you own, some kind of shipping service is always needed.
If you are running an ecommerce site, the importance of shipping is a whole new level for you. Let’s start with what things you need to consider. The primary factor is the delivery time which can be through express delivery, overnight, parcel or post. Find out the shipping locations to which you can ship in the stipulated time. The size and dimension of the packaging, what kind of packaging you prefer and theviable insurance of the parcel is another important dimension. There might be some special fees subject to the vendor or to the item you are shipping. All of these factors decide the budget of shipping your company wants to take up.
Even a small change in any of these dimensions can affect the pricing of every single parcel. These days, it is not only the physical package that matters; you are bound to provide a tracking system to your customers. They must remain informed about the movement of their shipment. Rates are negotiable when you are in a business. It makes the negotiation more obvious as the shipping service provider will keep getting business from you. Tie ups with a particular vendor in a contract to ensure the shipments will give you higher chances of getting subsequent discounts for your consignments. These are the direct cost involved in the shipment.
There are many indirect costs too that contribute to the overall shipment charges. For instance, you must decide whether your employee will go to drop off the items at the post office or courier service office, or the service provider will send their own pick up boy. Fuel charges, the time invested for the settlement must also be considered. It is advisable to keep a guy in-house to look after the delivery of the shipments to the courier office as you need not be bound to the other party’s schedule this way.
There are many other factors you need to plan as a business owner such as the postage, printing, handling charges, international shipping costs, drop off location charges and shipping supplies. You can also think about tie ups with more than one shipping company to cater to the different delivery demands of your customers. It will provide you a slightly lower advantage over negotiations than if you haveonly a single party, but having more than one option is advantageous in business. Customer satisfaction is much more important than the cost. With customer retention, the subsequent costs are always going to be covered in the future.